Rental Terms
All vehicle rentals in Colwyn Bay are governed by a comprehensive Rental Agreement, which you will receive upon booking confirmation or at the time of vehicle collection. This document outlines key terms, conditions, insurance provisions, applicable charges, and your obligations for the rental period. In case of any discrepancies between these Terms and the Rental Agreement, the Rental Agreement will prevail.
Eligibility Criteria
Colwyn Bay Car Hire Requirements
- To hire a vehicle in Colwyn Bay, you must be at least 21 years of age, though some vehicle categories may have different age restrictions, with potential extra fees for drivers under 25. A valid driving licence appropriate for the vehicle class is required, which must be held for the duration specified in the Rental Agreement. Identification and proof of your current address are necessary, along with valid payment information and a security deposit. Additional requirements may be outlined in the Rental Agreement.
Booking and Payment Process
- Reservations can be made via our website, over the phone, or directly at our Colwyn Bay office. A deposit may be necessary to confirm your booking. The total payment, along with a security deposit, is usually required at the time of vehicle pickup. All prices are quoted in British Pounds (£) and include VAT where applicable. We accept major credit and debit cards, with secure processing through trusted payment providers.
Vehicle Pickup and Drop-off
- At the time of vehicle collection in Colwyn Bay, it is essential to conduct a thorough inspection and report any pre-existing damage without delay. A vehicle condition report will be completed and signed at this time. Please return the vehicle in its original condition, allowing for normal wear and tear. Any new damage will be evaluated and charged appropriately. The vehicle should be returned with the same fuel level as when collected; refueling fees will apply if it is returned with less fuel. Late returns may result in additional charges, so please notify us as soon as possible if a delay is expected. You will be held responsible for any parking fines, traffic violations, or other charges incurred during the rental period, along with an administration fee.
Insurance and Liability Coverage
- All car rentals in Colwyn Bay include basic third-party insurance. Full coverage details and excess amounts are outlined in the Rental Agreement. You may have the option to purchase additional insurance to lower your financial liability. It is advisable to review these options closely. You remain liable for any damage or loss up to the excess amount, unless additional insurance is obtained. Responsibility for damage due to negligence, misuse, or violation of these Terms rests solely with you, regardless of insurance coverage.
6. Modifications and Cancellations
Cancellation and amendment policies differ based on the type of booking and the notice provided. For precise information, please consult your booking confirmation or Rental Agreement. Late cancellations or failure to show up may incur additional charges.
7. Restricted Activities
Prohibited vehicle uses:
- The vehicle must not be used for any illegal activities, including racing, rallying, or off-road driving. Transporting hazardous materials is prohibited. Subletting the vehicle or allowing unauthorized drivers is not allowed. Driving under the influence of alcohol or drugs is strictly forbidden. The vehicle should only be used for its intended purpose, and exceeding passenger or weight limits is not permitted. Driving outside the agreed geographical limits requires prior authorization.
Breach of these terms may lead to immediate rental cancellation and extra fees.
Liability Restrictions in Colwyn Bay
To the fullest extent allowed by English and Welsh law, Car Hire Colwyn Bay is not responsible for any indirect, incidental, special, or consequential damages, including loss of profits, data, or business, that may occur from your use of our services. Our overall liability for any claim will not exceed the total amount you paid for the rental in the previous 12 months. This limitation does not affect our liability for death or personal injury resulting from negligence or fraud.
Colwyn Bay Jurisdiction
These Terms are governed by the laws of England and Wales. Disputes will fall under the exclusive jurisdiction of the local courts.
10. Updates to Terms
We can update these Terms at any time. Changes take effect immediately once posted on our website. Continued use of our services indicates your acceptance of the revised Terms.
Contact Details
For inquiries regarding these Terms, please reach out to us:
Colwyn Bay Car Hire Services
Riverside Way, Colwyn Bay, LL29 7YP, United Kingdom
Colwyn Bay Contact Number:
441513210145